Website Privacy Policy 



Introduction 

Naturely LLC (Hereinafter referred to as "We, Our, Us, Service Provider, Naturely, Naturelygoods.com") respects your privacy and is committed to protecting it through our compliance with this policy. 

This policy describves the types of information we may collect from you or that you may provide when you visit the website https://naturelygoods.com/ (our "Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information. 

This policy applies to the information we collect: 

  • On this Website. 
  • In email, text, and other electronic messages between you and this Website. 
  • When you interact with our advertising and applications on third-party websites and services those applications or advertising include links to this policy. 

It does not apply to information collected by: 

  • Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or 
  • Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or through the Website. 

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. 


Children Under the Age of 16 

Our Website is not intended for children under 16 years of age. No one under age of 16 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or through any of its features, register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at support@naturelygoods.com

California residents under 16 years of age may have additional rights regarding the collection and sale of their personal information. Please see Your State Privacy Rights for more information.


Information We Collect About You and How We Collect It 

We collect several types of information from and about users of our Website, including information:  

  • Website Visitors and General Consumers. We collect information about website visitors, who may not directly interact with us, using it for analytics and research purposes, please see the Technology and cookies and Trackers section below for more information. If you interact on our website, we will track your activities online, but we do not know who you are. However, if you submit a form with your contact information, we will engage with you as requested and may follow up with you to further build a relationship.
  • Analytical data. your browsing history on the platform is analyzed to understand your interests and improve content recommendations. Preferences are monitored to enhance website design and user engagement.
  • Our systems may automatically collect log data, including IP addresses, device information, browser type, access times, products you browse, your search queries, and your interactions with the Site and other details, to help diagnose issues and manage our services effectively and individually does not identify you.
  • About your internet connection, the equipment you use to access our Website, and usage details.

We collect this information: 

  • Directly from you when you provide it to us. 
  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies. 
  • From third parties, for example, our business partners. 

Information You Provide to Us 

The information we collect on or through our Website may include: 

  • When registering or logging into your account, we collect certain details, including your full name, email, shipping and billing address, and phone number.
  • When placing an order through our Service, we gather essential details to process your purchase. This includes your name, the items you've bought, any special instructions, the order's date and time, purchase price details, and both billing and shipping information.
  • When you make a purchase, we might gather personal information and purchase details, including payment data. All transactions on our Services are handled by third-party payment processors. While we don't directly collect or store your payment card details, we may obtain related information, such as billing details. 
  • When you engage with specific features of our Service, we collect information you provide during these interactions, such as (i) product reviews, (ii) details needed to join our sweepstakes, giveaways, contests, customer panels, or other programs, (iii) data you submit if you participate in our surveys, quizzes, or other questionnaires, and (iv) information necessary to verify your identity. Please refrain from including Personal Information in your reviews.
  • Information you provide or share (such as through messaging and chat services, comments, forums, blogs, and social media pages) may be collected by us and other users of our Services. Information shared publicly through these features is deemed "public," unless otherwise stipulated by applicable law, and does not fall under the privacy protections mentioned here.
  • When you contact us, the information that you provide and the information that we need to respond, such as your name, email address, your message to us, and our response.
  • Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, posting material, or requesting further services. 
  • Records & copies of your correspondence (including email addresses), if you contact us.
  • Your responses to surveys that we might ask you to complete for research purposes.
  • Your search queries on the Website. 

You also may provide information to be published or displayed (hereinafter, "posted") on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted on and transmitted to others at your own risk. Although we limit access to certain pages/you may set certain privacy settings for such information by logging into your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons. 


Information We Collect Through Automatic Data Collection Technologies 

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, to improve our Services including: 

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website. 
  • Information regarding your interaction with our Service and advertisements; inferences such as recommendations of products based on your purchase or browsing history; products you viewed or searched for; 
  • We may also use browser data such as cookies or similar technologies on certain parts of our website for business processes, fraud prevention, and other purposes. For details about how we use these technologies, and your opt-out opportunities and other options, please see our Cookie Policy. 
  • To measure and collect session information, including page response times, download errors, length of visits to certain pages, page interaction information. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes. 
  • Information about your computer and internet connection, including your IP address, operating system, and browser type. 

The information we collect automatically is only statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to: 

  • Estimate our audience size and usage patterns. 
  • Store information about your preferences, allowing us to customize our Website according to your individual interests. 
  • Speed up your searches. 
  • Recognize you when you return to our Website. 

The technologies we use for this automatic data collection may include: 

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate settings on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website. 
  • Advertising. We may use first party or third-party Technologies to deliver content, including ads relevant to your interests, on our Services, or on third-party digital properties. We use Meta platforms, including Facebook and Instagram, for advertising our products. This integration allows us to reach customers on social media and drive sales through these channels. To manage your ad preferences on Meta, please refer to their settings on the respective platforms. Meta's Privacy Policy can be found here
  • Analytics. We may use Technologies and other third-party tools to process analytics information on our Services. These technologies allow us to better understand how our Services are used and to continually improve and personalize our Services. Some of our analytics partners include Google Analytics. For more information about how Google uses your personal information (including for its own purposes, e.g., for profiling or linking it to other data), please visit Google Analytics Privacy Notice. To learn more about how to opt-out of Google Analytics’ use of your information, please click here.
  • Email Marketing: We use Klaviyo for managing email marketing campaigns. This tool helps us send targeted emails and promotions to our customers. You can choose to unsubscribe from our email list at any time by following the instructions in the emails we send. For more information, review Klaviyo’s Privacy Policy here.

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.


How We Use Your Information 

We use information that we collect about you or that you provide to us, including any personal information: 

  • To present our Website and its contents to you.
  • To deliver products or services to you and fulfill our contractual obligations,  processing payment information, arranging shipping, and issuing invoices or order confirmations.
  • To Communicate with you, screen orders for potential risks or fraud, and, according to your preferences, share information or advertisements about our products or services.
  • To provide customer support, address your inquiries, resolve issues, and offer guidance on our products and services, ensuring a smooth and satisfactory experience.
  • To provide you with information, products, or services that you request from us. 
  • To fulfill any other purpose for which you provide it.  For example, if you share your name and contact information to ask a question about our products or Services, we will use that Personal Information to respond to your inquiry. If you provide your Personal Information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns. 
  • To provide you with notices about your account, including expiration and renewal notices.
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection. 
  • To notify you about changes to our Website or any products or services we offer or provide through it. 
  • To allow you to participate in interactive features on our Website. 
  • In any other way, we may describe when you provide the information. 
  • For any other purpose with your consent. 

We may also use your information to contact you about our own goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data (the order form/registration form) or adjust your user preferences in your account profile. For more information, see Choices About How We Use and Disclose Your Information. 


Disclosure of Your Information 

We may share specific categories of your Personal Information with third parties for various business-related reasons. This includes sharing information with organizations that assist us in our operations, such as partners, vendors, or service providers. This can extend to other websites, social media platforms, individuals, or businesses that are involved in our processes. For example, we might disclose your Personal Information to: 

  • To our subsidiaries and affiliates. 
  • Third-party partners provide various specialized services for us, such as development, hosting, analytics, maintenance, payment processing, shipping, message and text delivery, customer support, advertising services, platform technology, email management, administration, and support. We use Shopify to manage our online store. For details on how Shopify handles your Personal Information, please refer to their privacy policy here: Shopify Privacy Policy.
  • Third party payment processors who process your payment when you make a purchase on the Service. We rely on these third parties (such as Shopify Payments: For processing transactions, PayPal: For secure payments, Meta Pay: For transactions through Facebook and Instagram, Amazon Payments: For processing payments via Amazon, Google Pay: For facilitating transactions through Google, Apple Pay: For payments through Apple devices, Affirm:  For financing options.) to collect and process direct payment and financial information you provide to pay for your purchases. The terms and policies regarding the security practices of and use of your information by the payment processors are governed by the terms and conditions of these third parties, and we encourage you to read their terms carefully before submitting your information.
  • We share limited data with Sprout, an organization committed to environmental sustainability. Sprout’s mission involves planting a tree for every order submitted through our platform, contributing to reforestation and environmental preservation efforts.
  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. 
  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Naturely LLC's assets, whether as a going concern, or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Naturely LLC about our Website users is among the assets transferred. 
  • To fulfill the purpose for which you provide it.
  • For any other purpose disclosed by us when you provide the information. With your consent. 

We may also disclose your personal information: 

  • To comply with any court order, law, or legal process, including responding to any government or regulatory request. 
  • To enforce or apply our terms of use and other agreements, including for billing and collection purposes. 
  • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety, of our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection. 
  • Other parties that we think are necessary to: (i) take precautions against liability; (ii) investigate and defend ourselves against any third party claims or allegations; (iii) protect the security or integrity of the Service; 

We may disclose aggregated information about our users, and information that does not identify any individual without restriction. 


Choices About How We Use and Disclose Your Information 

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information: 

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly. 
  • Promotional Offers from the Company. If you do not wish to have your email address or contact information used by the Company to promote our own or third parties products or services, you can opt-out by checking the relevant box located on the form on which we collect your data (the order form/registration form)/or at any other time by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to support@naturelygoods.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience, or other transactions. 

We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your 

information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website. 


Residents of certain states, such as California, Nevada, Colorado, Connecticut, Virginia, and Utah may have additional personal information rights and choices. Please see Your State Privacy Rights for more information.

Accessing and Correcting Your Information

You can review and change your personal information by logging into the Website and visiting your account profile page. 

You may also send us an email at support@naturelygoods.com to request access to, correct, or delete any personal information that you have provided to us. We cannot delete your personal information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect. 

If you delete your User Contributions from the Website, copies of your User Contributions may remain viewable in cached and archived pages or might have been copied or stored by other Website users. 


Your State Privacy Rights 

State consumer privacy laws may provide their residents with additional rights regarding The use of personal information. To learn more about California residents' privacy rights, visit Privacy Policy for California Residents. California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to support@naturelygoods.com 

To learn more about consumer privacy rights in other states and how to exercise them, visit Privacy Policy for California Residents

Colorado, Connecticut, Virginia, and Utah each provide their state residents with rights to:

  • Confirm whether we process their personal information. 
  • Access and delete certain personal information. 
  • Data portability. 
  • Opt-out of personal data processing for targeted advertising and sales. Colorado, Connecticut, and Virginia also provide their state residents with rights to: 
  • Correct inaccuracies in their personal information, taking into account the information's nature processing purpose. 
  • Opt-out of profiling in furtherance of decisions that produce legal or similarly significant effects. 

To exercise any of these rights please contact us at support@naturelygoods.com

Nevada provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request to this designated address: support@naturelygoods.com. However, please know we do not currently sell data triggering that statute's opt-out requirements. 


Your Privacy Rights under GDPR

We would like to make sure you are fully aware of all of your data protection rights under the GDPR. Every user is entitled to the following:

  1. The right to be informed - You must be informed by Us how we use your Information through our Privacy Policy.
  2. The right to access – You have the right to request Our Company for copies of your data. We may charge you a small fee for this service.
  3. The right to rectification – For the right to rectification, please contact Spotify directly as the information in question is collected from them, and they can make the necessary corrections or completions.  
  4. The right to erasure – You have the right to request that Our Company erase your data, under certain conditions.
  5. The right to restrict processing – You have the right to request that Our Company restrict the processing of your data, under certain conditions.
  6. The right to object to processing – You have the right to object to Our Company’s processing of your data, under certain conditions.
  7. The right to data portability – You have the right to request that Our Company transfer the data we have collected to another organization, or directly to you, under certain conditions.
  8. The right related to automated decision-making and profiling - Based on your consent or the performance of a contract with you, you have the right to be provided your data in machine-readable format so that they can be ported to a replacement service provider

These rights are applicable based on your location and the relevant Data Protection Laws, and they provide you with control and transparency over how your data is handled. Please note that certain conditions and exceptions may apply to these rights as outlined in the respective Data Protection Laws.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at Email: support@naturelygoods.com  


How long we retain your data

Data shall be retained for a limited period not exceeding that which is necessary for the purposes for which it was collected to perform services or as required by applicable laws and regulations. The limited retention period shall be determined in accordance with the nature and sensitivity of the data, the purposes of processing, and any contractual or legal obligations. Users are entitled to exercise their rights under applicable data protection laws, including the right to access, rectify, erase, restrict processing, and withdraw consent, where applicable. For further inquiries or to assert these rights, individuals may contact the data controller using the contact details provided in this Privacy Policy.

Security of Personal Information

We have instituted systems to make sure authorized users can access our platform. We use SSL encryption to keep data safe during transmission. We've added an extra layer of security with two-factor authentication. Additionally, we've taken steps to secure data storage, limit access to information, provide privacy training, and regularly review and audit our security measures to make everything as safe as possible and to enhance overall security to protect the data we collect from you against loss, misuse, unauthorized access, alteration, or destruction.

However, The safety and security of your information also depend on you. it is important to acknowledge that despite these efforts, no data security measures can guarantee absolute security or confidentiality. We strongly encourage you to exercise due diligence in safeguarding your information. Responsible steps include ensuring to log out after using a shared computer, choosing a robust password that remains confidential and is not easily ascertainable, and keeping your login and password information private. In the event of data transfer, We commit to ensuring the secure transfer of information, adhering to privacy laws. With the use of encryption protocols and industry-standard practices to safeguard the confidentiality and integrity of the data. Please be aware that we bear no responsibility for lost, stolen, or compromised passwords, or for any unauthorized account activity resulting from compromised passwords.


Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy, on this page with a notice that the privacy policy has been updated and on the Website home page. In the event of a material policy relevant change to our privacy policy, like how we treat our users' information, we are committed to providing explicit notice to our users. we will personally notify you by emailing to the primary email address specified in your account. This notice will include options for users to opt-in or opt-out, ensuring transparency and affording individuals the opportunity to make informed choices regarding their data, In event of non privacy relevant changes to our policy please find general notice on the Website home page or general notice in privacy policy. Please refer to, date privacy policy was last revised is identified at the top of page. Note that you are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.      


Contact Information

If you have any questions, concerns, or requests regarding your data, this Privacy Policy, or our data practices, please do not hesitate to contact us. You may reach our Privacy Team at the following contact information: 

Email Address:-  support@naturelygoods.com 

Naturely, LLC 


We are committed to addressing your inquiries promptly and in accordance with applicable data protection laws. Your privacy is important to us, and we appreciate your trust in our handling of your information.