Shipping Policy

Effective Date: August 2024

1. Order Processing Time

Orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note that processing times may be longer during peak seasons or due to high demand.

2. Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.
We offer the following shipping options:
- Standard Shipping: [Price] (Estimated delivery time: 10 business days)

3. International Shipping:

At present we do not ship internationally.

4. Shipping Address

Please ensure that the shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
If you need to change your shipping address after placing an order, please contact us immediately at support@naturelygoods.com. We will do our best to accommodate changes, but we cannot guarantee that it will be possible.

5. Order Tracking

Once your order has shipped, you will receive an email notification with a tracking number. You can track your order using the provided link.
Please note that tracking information may take up to 1 business days to become available.

6. Delivery Issues

If your order hasn’t arrived within the estimated delivery time, please contact us at support@naturelygoods.com with your order number, and we will investigate the issue.
We are not responsible for delays caused by customs clearance, weather conditions, or other factors beyond our control.

7. Returns and Exchanges

8. Contact Us

If you have any questions or concerns about your order, please contact us at support@naturelygoods.com

9. Customs, Duties, and Taxes

Naturelygoods.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).